FAQs Archive - Sonoma Fit

Q: Who do I contact if I have questions about my account?

Contact infosofitpoolclub@sonoma-fit.com with your name, number, and a brief description of the issues you’re having with your account. You can also call us at 707-939-8833.

Q: How do I cancel my membership?

30 days notice prior to the next billing cycle (1st of the month) is required to terminate any membership. Please email poolcancel@sonoma-fit.com in order to cancel your membership. Each member is required to cancel your individual membership regardless if you are on an individual plan or family plan. If you are on a contract, you will be charged an early cancellation fee if canceled prior to the expiration date. If you discontinue or have a lapse in your membership, there is a $99 fee to reinstate your membership within a 12 month period. After one year of not being a member, you must pay the current enrollment fee to reinstate your membership.

Q: How do I freeze my membership?

Medical Freeze: If you are unable to use the facility because of injury, you may put your membership on hold for a $15 per month fee (two months max with a doctor's note). Please email poolfreeze@sonoma-fit.com.

Q: Is there an annual club enhancement fee?

Yes, there is a $75 club enhancement fee (in most cases charged on August 15th). We use those funds to reinvest in the club. This fee is charged for every member, regardless whether you are on an individual or family membership. Under 14, no enhancement fee. If you pay for an annual membership, the enhancement fee is waived.

Q: Can I take a class or use the pool if I'm not a member?

YES! You have 2 options. Day passes are $35/day, $25/day for Sonoma residents (including Glen Ellen and Kenwood). 5 day passes are available for $100 and must be used on consecutive days.